UNIDO Builds Capacity of Nigerian Consumer Protection Agencies with Training Courses and Centres

 

UNIDO Builds Capacity of Nigerian Consumer Protection Agencies with Training Courses and Centres

Accredited and recognized training centres are being established to foster consumer protection in Nigeria by the United Nations Industrial Development Organization (UNIDO) within the context of the European Union funded National Quality Infrastructure Project in Nigeria (NQIP).

NQIP aims to increase capacities of consumer representatives of consumer protection agencies, government agencies and the organised private sector to improve the quality offer and culture of Nigerian enterprises. In this respect, the project is establishing recognised training centres at the following institutions: the Consumer Protection Council (CPC), Standards Organisation of Nigeria (SON), Small and Medium Enterprises Development Agency of Nigeria (SMEDAN), National Productivity Centre (NPC),  Nigerian Export Promotion Council (NEPC), the Nigerian Association of Chambers of Commerce, Industry, Mines and Agriculture (NACCIMA), Nigerian Employers’ Consultative Assembly (NECA), and the Lagos Chamber of Commerce and Industry (ICCI). The project is also supporting Industrial Training Fund (ITF) with accreditation of its training curriculum. 

NQIP has been implementing activities aimed at strengthening the institutional capacities of the Consumer Protection Council and the Consumer Protection Associations, in order to enhance their consumer protection role on quality issues. In particular, 264 CPC staff have already been trained (including 131, i.e. 50% of women) on the CPC Act and the role of quality and standards for better consumer protection. Lead Auditor/ToT trainings on ISO 9001:2015 have also been conducted, for142 participants.

The training centres will offer three main courses known as ‘Train the Trainer’ courses – ISO 14001:2015, ISO 9001:2015, and ISO 22000:2005, with view of additional courses. Each institution will develop training curricula and staff competencies within the context of their individual and specific specializations.

In support of the training centres and to build staff capacity, trainings on ISO14001 (Environmental Management) were conducted in Abuja and Lagos State from 27 November 2017 to 15 December. ISO22000 (Food Safety Management) trainings commenced in Lagos from 22 January 2018 and will end on 09 February 2018 with the last session holding in Abuja. Four sessions of ISO9001 (Quality Management Systems – Requirements) were conducted in Abuja and Lagos from 30 May to 24 June, 2016.

Participating agencies will be able to offer a modern, relevant suite of learning, including short and modular courses to suit employers’ needs; gain recognition for the training courses from world-leading brands; and demonstrate to delegates and clients that the training courses meet the highest professional standards as per international recognition and best practices.

It is expected that the establishment of the recognized training centres will, in addition to the aforementioned benefits, provide the following opportunities for job creation in the Nigerian public and private sectors: consulting firms responsible for consultations on the implementation of the quality standard; independent recognized auditing firms; and quality assurance officers and managers.

The National Quality Infrastructure Project in Nigeria has officially handed over training brochures, trainers’ notes, manuals and training centre roll up banners to the beneficiary agencies. 

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